Shipping & Returns

# Shipping & Returns

We want you to love your purchase! Here's everything you need to know about shipping and our return policy.

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## Shipping Information

### Shipping Options
- **Standard Shipping:** 5-7 business days - $5.99
- **Expedited Shipping:** 2-3 business days - $12.99
- **Express Shipping:** 1-2 business days - $19.99
- **Free Standard Shipping** on orders over $75

### Processing Time
- Orders are processed within 1-2 business days
- You'll receive a tracking number via email once shipped

### Discreet Packaging
All orders ship in plain, unmarked packaging to protect your privacy.

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## Returns & Exchanges

### Return Policy
- **30-day return window** from date of delivery
- Items must be **unworn, unwashed, and in original condition**
- All original tags must be attached
- Items must be in original packaging

### How to Return
1. Email us at **sales@covetedadult.com** with your order number
2. We'll provide a prepaid return label
3. Package items securely and ship back to us
4. Refunds processed within 5-7 business days after we receive your return

### Exchange Policy
- Free exchanges for different sizes within 30 days
- Original item must be in new, unworn condition
- Contact us first to arrange the exchange

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## What We Cannot Accept

❌ Items worn or washed  
❌ Items without original tags  
❌ Items damaged by customer  
❌ Custom or personalized items  
❌ Sale items (final sale)  

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## Refund Information

### Refund Method
- Refunds issued to original payment method
- Processing time: 5-7 business days after we receive return
- Original shipping costs are non-refundable

### Return Shipping
- We provide prepaid return labels for exchanges and returns
- Customer responsible for return shipping on international orders

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## Damaged or Defective Items

If you receive a damaged or defective item:
1. Contact us immediately at **sales@covetedadult.com**
2. Include photos of the damage
3. We'll arrange for immediate replacement or full refund

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## Questions?

**Customer Service:** sales@covetedadult.com  
**Response Time:** Within 24 hours

We're here to help ensure you have a great experience with your purchase!